Changes

Changes
Have more than one Synergy account?
If you happen to attend more than one placement from two different schools then this will mean you will have two separate accounts within Verified. As each school differs in their requirements, deadlines and documentations, we do not have the ability ...
Name Change Concerns?
If you are concerned about your first or last name changing and this affecting your document uploads for your school requirements and review, please note you can fill out the name attestation form that can be found in the important forms tab! If you ...
Switched your Program?
Not to worry! To ensure your program change has been updated within your Verified account along with the accurate documentation you will need to be in touch with your school. They will ensure that this matches your current semester and any up to date ...
NEW PENDING STATUS UPDATE
The Pending documents will no longer be updated through the help desk! Follow the rules shared in the Announcement section of your profile. Please note that effective immediately, we will no longer be using Pending for Consent forms that are not ...

Popular Articles
How To Login to Verified by Synergy Gateway?
To log into Verified, please follow the steps below: In your web browser (Chrome recommended) go to Verified Synergy has emailed you a username and password (check your school email for subject line: "Your Access to the Synergy Gateway Website" ...
NEW PENDING STATUS UPDATE
The Pending documents will no longer be updated through the help desk! Follow the rules shared in the Announcement section of your profile. Please note that effective immediately, we will no longer be using Pending for Consent forms that are not ...
Steps for 2-Factor Authentication or 2FA (Email-Based)
What is required for Two-Factor Authentication? A 2FA verification code will be sent to the registered email address associated with your Verified profile. Steps for accessing your Verified account with Email 2 Factor authentication: Click on the ...
Questions about your results or background check?
You can read their FAQ's about the eConsent process here - FAQ You can read about their privacy statement here - Privacy Statement You contact them on phone here - 1.866.455.5785 You can reach out to their helpdesk here - ...
How do I book a criminal background check through Verified?
You can book your criminal background check using the Verified platform. The option will be enabled for your program if it is part of your requirements and will be displayed on the "Home" page. Please note, this service is facilitated by Sterling ...

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